Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your use of the Serene Crest Limited website and consulting services. By accessing our website or engaging our services, you agree to be bound by these Terms.

Serene Crest Limited is a company registered in England and Wales under company number [Company Number] with its registered office at 25 Moorgate, London EC2R 6AY, United Kingdom.

2. Definitions

• "Company" refers to Serene Crest Limited
• "Services" refers to our consulting and advisory services
• "Client" refers to individuals or entities engaging our services
• "Website" refers to serene-crest.com and all associated pages
• "Agreement" refers to any formal consulting agreement entered into

3. Website Use

3.1 Permitted Use

You may use our website for lawful purposes only. You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful code or malware
• Attempt to gain unauthorised access to our systems
• Use our website for commercial purposes without permission

3.2 Intellectual Property

All content on our website, including text, graphics, logos, and software, is owned by Serene Crest Limited and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written consent.

4. Consulting Services

4.1 Service Agreement

Our consulting services are provided under separate written agreements that will specify:

• Scope of work and deliverables
• Fees and payment terms
• Timeline and milestones
• Confidentiality obligations
• Termination conditions

4.2 Professional Standards

We provide services in accordance with professional consulting standards and industry best practices. However, consulting advice is based on information provided by clients and general business principles.

5. Client Responsibilities

Clients agree to:

• Provide accurate and complete information
• Cooperate in good faith with our consulting process
• Make timely payments according to agreed terms
• Maintain confidentiality of proprietary methodologies
• Comply with all applicable laws and regulations

6. Fees and Payment

6.1 Payment Terms

Unless otherwise specified in a service agreement:

• Fees are due within 30 days of invoice date
• Late payments may incur interest charges
• All amounts are exclusive of VAT where applicable
• Refunds are subject to the specific terms of each agreement

6.2 Disputes

Payment disputes must be raised within 30 days of invoice date. Undisputed portions of invoices remain due for payment.

7. Confidentiality

We maintain strict confidentiality regarding client information and business matters. Both parties agree to:

• Keep confidential information strictly private
• Use confidential information only for agreed purposes
• Return or destroy confidential materials upon request
• Maintain confidentiality obligations beyond termination

8. Limitation of Liability

8.1 Service Limitations

Our consulting services are advisory in nature. We do not guarantee specific business outcomes or results. Clients are responsible for their own business decisions and implementations.

8.2 Liability Cap

To the fullest extent permitted by law, our total liability for any claims arising from our services shall not exceed the fees paid for the specific services in question.

8.3 Consequential Damages

We shall not be liable for any indirect, consequential, special, or punitive damages, including lost profits or business opportunities.

9. Indemnification

Clients agree to indemnify and hold harmless Serene Crest Limited from any claims, damages, or expenses arising from:

• Client's use of our advice or recommendations
• Client's breach of these Terms or any service agreement
• Client's violation of applicable laws
• Third-party claims related to client's business operations

10. Termination

10.1 Termination Rights

Either party may terminate a consulting engagement:

• With 30 days written notice without cause
• Immediately for material breach
• As specified in individual service agreements

10.2 Effect of Termination

Upon termination:

• All outstanding fees become immediately due
• Confidentiality obligations continue
• Each party returns confidential materials
• Completed work product is delivered to client

11. Force Majeure

Neither party shall be liable for delays or failures due to circumstances beyond reasonable control, including natural disasters, government actions, pandemics, or other force majeure events.

12. Governing Law

These Terms are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Dispute Resolution

13.1 Initial Resolution

Parties agree to attempt good faith resolution of disputes through direct negotiation before pursuing formal legal action.

13.2 Mediation

If negotiation fails, parties may agree to mediation through a recognised mediation service before initiating litigation.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with any specific service agreements, constitute the entire agreement between the parties and supersede all prior negotiations, representations, or agreements.

16. Amendments

We may update these Terms from time to time. Material changes will be communicated to active clients. Continued use of our services after changes constitutes acceptance of updated Terms.

17. Contact Information

For questions about these Terms or our services, please contact us: